New Patient Forms — Complete your medical history, medication list, and consent forms before you arrive so your first appointment is spent with the doctor rather than a clipboard.
Board-Certified Family Medicine
Patient Resources in Miami, FL
Patient resources from Lisette Portes, MD, a primary care doctor in Miami, FL, include new patient forms, insurance and billing information, prescription refill instructions, preventive screening schedules, chronic disease self-management guides, and a health blog covering primary care, chronic pain, diabetes, and senior health topics.
Adults & SeniorsOne Miami OfficeCare in English and Spanish
Everything You Need Before, During, and After Your Visit
This section exists so patients spend less time on paperwork and phone calls and more time getting care. Below you will find the forms to complete before your first appointment, plain-language answers about insurance and billing, self-management tools for the conditions we treat most often, and a regularly updated health blog.
New Patient Resources
What to Bring Checklist — Photo ID, insurance card, medication and supplement list with dosages, recent labs and imaging, pharmacy information, and your written questions.
Preparing for Your Annual Physical — Fasting instructions, what to track beforehand, and the questions worth asking.
Records Release Request — Authorization to transfer records from a previous physician into your chart.
Insurance and Billing
Call 305-328-5079 with your member ID to verify coverage.
Understanding Preventive vs Diagnostic Visits — Why an annual physical may be free while a visit for a new symptom is not, and how to avoid an unexpected bill.
Self-Pay Pricing — Transparent rates for patients without insurance, available on request.
Billing Questions — Direct line to the billing team for statements, payment plans, and claim questions.
Prescriptions and Refills
How to Request a Refill — Have your pharmacy send the request directly to the office and allow two business days.
Medication Safety Guide — How to keep an accurate medication list, why supplements belong on it, and which combinations to ask about.
Prior Authorization Explained — What it means when your insurer requires approval, and how the office handles it.
Health Guides and Screening Schedules
Adult Preventive Screening Schedule by Age — What to screen for and when, from your twenties through your eighties.
Blood Pressure Home Monitoring Guide — Correct technique, timing, and what your numbers mean.
Understanding Your Blood Work — A plain-language explanation of A1C, lipid panel, CBC, CMP, TSH, and vitamin D.
Diabetes Self-Management Basics — Glucose targets, foot care, eye exams, and the daily habits that move your A1C.
Chronic Pain Daily Management Guide — Activity pacing, sleep, movement, and when to call the office.
Medicare Annual Wellness Visit Guide — What it covers, what it does not, and how it differs from a physical.
Vaccine Schedule for Adults and Seniors — Influenza, COVID-19, pneumococcal, shingles, RSV, and tetanus.
Health Blog
The practice blog covers primary care, chronic pain, chronic disease, women's health, senior care, and preventive medicine, written for patients in Miami and Miami-Dade County.
Trusted Health Information Sources
For patients who want to read further, the practice recommends the Centers for Disease Control and Prevention, the National Institutes of Health, the American Heart Association, the American Diabetes Association, MedlinePlus, and Medicare.gov. Information found online is a starting point for a conversation with your physician, not a substitute for one.
FAQ
Frequently Asked Questions
New patient forms are available in the New Patient Resources section of this page and can be completed before your appointment.
Complete the records release request in this section and the office will contact your previous physician on your behalf.
Dr. Portes currently accepts Oscar Commercial, Cigna Commercial, Aetna Commercial, Free Medicare, and Preferred Medicare. Please call the office with your member ID to confirm eligibility and benefits before your appointment.
The practice blog is located at /resources/blog and is updated regularly with articles on primary care, chronic pain, diabetes, women's health, and senior health.
New patients welcome
Questions About Forms, Insurance, or Refills? Call 305-328-5079
The office team is available to help before, during, and after your visit.